Contact Us

We’re here to help! If you have any questions or need assistance with your order, our customer service team is ready to assist you. Simply fill out the form below, and we’ll get back to you as soon as possible.

Email: support@gteefans.com
Our office hours availability: Our customer service is available from Monday to Friday between 9:00 AM to 5:00 PM (UTC+7)

Whether it’s about product details, shipping inquiries, or anything else, we are committed to providing you with the best support. We look forward to hearing from you and resolving any questions or concerns you may have.

Before contacting us, please resolve the issue yourself (if possible), through our public policies so that you can find the answer to your problem:

Here are a few things you can take care of on your own:

Cancel My Order

Shipping Policy

Returns & Refunds Policy

Order Tracking

FAQs & Help

UK Corporate Office (Legal Entity): YUPTREND LTD, 7 Coronation Rd, London NW10 7PQ, United Kingdom
US Warehouse & Fulfillment: 149 W 6th St, San Bernardino, CA 92401, United States
Artisan Factory & Operating Hub: To 2, Nghia Lo, Quang Ngai City, Quang Ngai Province 570000, Vietnam

We strive to provide the most comprehensive information possible through the policies above. However, if you still have questions or require personalized assistance, our Gteefans customer support team is always ready to listen.

Please fill out the form below, and we will get back to you as soon as possible.

Call with us or send us an email!

Explanation of Information Fields:

Your Name
Please enter your full name. This helps us address you properly in our response.

Your Email
Provide a valid email address so we can reach you with an answer or update regarding your inquiry.

Order Number
If your inquiry is related to an existing order, please include your order number. This helps us look up the details and assist you more quickly.

Subject
Briefly indicate the topic of your message. This helps our customer service team prioritize and route your inquiry appropriately.

Your message (optional)
In this field, feel free to provide a detailed explanation of your question, issue, or request. The more information you provide, the better we can assist you.