Privacy Policy
PRIVACY POLICY
Last Updated: March 16, 2026
At Gteefans, your privacy matters. This Privacy Policy explains—in clear, simple language—what we collect, how we use it, who we share it with, and how we protect it when you visit or purchase from https://gteefans.com.
As a brand under YUPTREND LTD, we are committed to protecting your personal information and respecting your privacy rights under applicable U.S. laws, including the CCPA/CPRA (California Consumer Privacy Act).
1. INFORMATION WE COLLECT
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Information You Provide Directly: We collect your name, email, shipping/billing address, phone number, and order details. Note: We do not store full payment card numbers; all transactions are securely handled by PCI-compliant providers (Stripe, PayPal).
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Information Collected Automatically: When you browse Gteefans, we receive your IP address, browser type, device information, and interaction data (pages viewed, cart actions) through cookies and analytics tools to ensure the site functions correctly.
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Children’s Data: We do not knowingly collect data from children under 13. If you believe a child has provided personal data, contact support@gteefans.com so we can delete it immediately.
2. HOW WE USE YOUR INFORMATION
We use your information to:
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Fulfill Orders: Confirming, processing payments, and shipping your handmade crochet sunflowers from our California warehouse.
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Customer Support: Answering questions and handling returns.
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Improve Our Products: Using analytics to understand which crochet designs our customers love most.
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Security: Fraud prevention and legal compliance.
Data Retention: We keep order records for up to 7 years (for tax/accounting purposes). Analytics data is typically held for 14–26 months. When data is no longer needed, we delete or anonymize it.
3. SHARING YOUR INFORMATION
We do not sell or rent your personal data. We share it only with trusted partners necessary to provide our services:
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Payment Processors: Stripe and PayPal.
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Shipping Carriers: UPS, FedEx, and USPS (for domestic U.S. delivery).
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Service Providers: Secure hosting, email delivery, and analytics (Google Analytics).
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Artisan Factory: Limited order information may be shared with our workshop in Quang Ngai, Vietnam only if required for custom handcrafted requests.
4. DATA SECURITY
We protect your data with TLS/SSL encryption, secure servers with strict access controls, and regular security monitoring at our operations. While we work hard to protect your information, no online system is 100% secure.
5. YOUR RIGHTS (U.S. PRIVACY RIGHTS)
Regardless of which state you reside in, you have the right to:
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Right to Know: Request a copy of the data we hold.
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Right to Delete/Correct: Ask us to fix inaccurate info or delete your data (subject to legal/tax exceptions).
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California (CCPA/CPRA): You have the right to opt-out of the “sharing” of personal information for targeted advertising. We do not sell your personal data.
To exercise these rights, email support@gteefans.com. We aim to respond within 30 days.
6. COOKIES POLICY
Cookies help the site remember your cart, save preferences, and measure performance. You can control cookies in your browser settings. If you block essential cookies, certain features like the shopping cart may not work correctly.
7. INTERNATIONAL DATA TRANSFERS
Gteefans is managed by YUPTREND LTD in the UK, with artisan production in Vietnam and fulfillment in the United States. By using our site, your data may be processed on secure servers in these locations. We ensure all transfers comply with recognized legal safeguards to protect your privacy.
8. CONTACT INFORMATION
If you have questions about this Privacy Policy or your personal data, please contact us:
GTEEFANS (YUPTREND LTD)
- Email: support@gteefans.com
- Corporate Office: YUPTREND LTD, 7 Coronation Rd, London NW10 7PQ, United Kingdom
- Artisan Factory: To 2, Nghia Lo, Quang Ngai City, Quang Ngai Province 570000, Vietnam
- Warehouse & Fulfillment: 149 W 6th St, San Bernardino, CA 92401, United States
- Support Hours: Mon–Fri: 9:00 AM – 5:00 PM (PT - Pacific Time)
- Shipping Area: Exclusive to the United States
