Privacy Policy
PRIVACY POLICY
Last Updated: June 27, 2026
At Gteefans, your privacy matters. This Privacy Policy explains—in clear, simple language—what we collect, how we use it, who we share it with, and how we protect it when you visit or purchase from https://gteefans.com.
As a brand operated by YUPTREND LTD (a UK-registered entity), we are committed to protecting your personal information and respecting your privacy rights under applicable global laws, including the UK General Data Protection Regulation (UK GDPR) and U.S. laws such as the CCPA/CPRA (California Consumer Privacy Act).
1. INFORMATION WE COLLECT
Information You Provide Directly: We collect your name, email, shipping/billing address, phone number, and order details. Note: We do not store full payment card numbers; all transactions are securely handled by PCI-compliant providers (Stripe, PayPal).
Information Collected Automatically: When you browse Gteefans, we receive your IP address, browser type, device information, and interaction data (pages viewed, cart actions) through cookies and analytics tools to ensure the site functions correctly.
Children’s Data: We do not knowingly collect data from children under 13 (or 16 in certain jurisdictions). If you believe a child has provided personal data, contact support@gteefans.com so we can delete it immediately.
2. HOW WE USE YOUR INFORMATION & LEGAL BASIS
Under the UK GDPR, we must have a lawful basis to process your data. We use your information to:
Fulfill Orders (Contractual Necessity): Confirming, processing payments, and shipping your handmade crochet sunflowers from our California warehouse.
Customer Support (Legitimate Interest): Answering questions and handling returns.
Improve Our Products (Legitimate Interest): Using analytics to understand which crochet designs our customers love most.
Security (Legal Obligation): Fraud prevention and tax/legal compliance.
Data Retention: We keep order records for up to 7 years (for tax/accounting purposes). Analytics data is typically held for 14–26 months. When data is no longer needed, we delete or anonymize it.
3. SHARING YOUR INFORMATION
We do not sell or rent your personal data. We share it only with trusted partners necessary to provide our services:
Payment Processors: Stripe and PayPal.
Shipping Carriers: UPS, FedEx, and USPS (for domestic U.S. delivery).
Service Providers: Secure hosting, email delivery, and analytics (Google Analytics).
Artisan Factory: Limited order information may be shared with our workshop in Quang Ngai, Vietnam only if required for custom handcrafted requests or logistical coordination.
4. DATA SECURITY
We protect your data with TLS/SSL encryption, secure servers with strict access controls, and regular security monitoring at our operations. While we work hard to protect your information, no online system is 100% secure.
5. YOUR PRIVACY RIGHTS (UK GDPR & U.S. RIGHTS)
Depending on your location, you have the right to:
Right to Access/Know: Request a copy of the personal data we hold about you.
Right to Delete/Erasure: Ask us to delete your data (subject to legal/tax exceptions).
Right to Correct/Rectify: Ask us to fix inaccurate or incomplete information.
Right to Object/Restrict: Object to our processing of your data for certain purposes (e.g., marketing).
California (CCPA/CPRA): You have the right to opt-out of the “sharing” of personal information for targeted advertising. We do not sell your personal data.
To exercise these rights, please email us at support@gteefans.com. We aim to respond within 30 days.
6. COOKIES POLICY
Cookies help the site remember your cart, save preferences, and measure performance. You can control cookies in your browser settings. If you block essential cookies, certain features like the shopping cart may not work correctly.
7. INTERNATIONAL DATA TRANSFERS
Gteefans is managed by YUPTREND LTD in the UK, with artisan production in Vietnam and fulfillment in the United States. By using our site, your data may be processed on secure servers in these locations. We ensure all international data transfers comply with recognized legal safeguards (such as Standard Contractual Clauses) to protect your privacy globally.
8. CONTACT INFORMATION
If you have questions about this Privacy Policy or your personal data, please contact us:
Email: support@gteefans.com
UK Corporate Office (Legal Entity & Data Controller): YUPTREND LTD, 7 Coronation Rd, London NW10 7PQ, United Kingdom
US Warehouse & Fulfillment: 149 W 6th St, San Bernardino, CA 92401, United States
Artisan Factory & Operating Hub: To 2, Nghia Lo, Quang Ngai City, Quang Ngai Province 570000, Vietnam
Support Hours: Monday to Friday between 9:00 AM to 5:00 PM (UTC+7)
